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The Village at Gordon House FAQs
| 1. What types of care are available at The Village at Gordon House? |
| A: Three types of assisted living care are available: residential, regular assisted living and intensive. Landmark, our Personal Care Program, is individually designed for residents who require additional care to meet their daily living needs. Medication administration, bathing assistance, dressing, grooming and escorting to meals and activities are just some of the special services we can provide. |
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| A: The Village at Gordon House premier senior living will offer residents an active fulfilling life without worrying about household maintenance in a community setting. Residents have a choice of elegant apartments offering different floor plans and options. Residents in the independent living units do not receive personal assisted living care. The one-time entrance fee and monthly service fee will include: Access to our full service restaurant, emergency response system, maintenance and repairs, landscaping, transportation for planned events and activities, social and recreational events, use of common areas, paid property taxes, priority access to The Village at Gordon House continuum of assisted living care. |
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| A: Short-term stays that provide respite care services to seniors needing some assistance after surgery, during an illness, inclement weather, or when caregivers are out of town are available on a room availability basis. It is a great way to introduce you or loved one to what we have to offer on our campus. |
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| A: The Administrator and Director of Resident Care will gather the necessary information to make an informed suggestion for placement based on the resident’s needs. |
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| A: Once you have chosen to apply for admission, we ask you to complete the necessary paperwork. The process may take anywhere from one day to a week, depending on the availability of caregivers, family members and personal physicians providing information to our Administrator and Director of Resident Care. |
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| A: A resident staying at The Village at Gordon House is welcome to continue with their current primary physician. However, there is an independent physician available on-site that has laboratory services in their office. |
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| A: Yes, residents may be reassessed whenever necessary. The three levels of care (residential, regular assisted living and intensive assisted living) are available to residents as their needs progress or as they require additional assistance. If a resident living in an independent living unit finds that they need personal care, they can be relocated to the assisted living facility. |
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| A: No, The Village at Gordon House is an independent company and is not affiliated with any other organizations. |
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| A: Rates vary according to resident needs and room sizes. Please call the Administrator to request pricing information. |
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| A: Daily rates in our assisted living facility include: room; personal care staff on duty 24 hours every day, offering general supervision as well as personal assistance with bathing, dressing, medication administration, and mobility; three delicious meals each day and snacks; resident activities program; wellness program; emergency call system linking resident with staff; housekeeping services, bed and bath linens; basic concierge service for appointment and transportation arrangements; chauffeured transportation within town limits; all utilities (except telephone and cable or satellite television). A complete list is available upon request. |
| B: Some items not included in the assisted living daily rate are: personal shopping service, beauty and barber services, laundry service, chauffeured transportation beyond town limits, guest meals, private group dining, medication, or physician services. |
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| A: Assisted living must be paid for privately, unless you have private insurance that covers part or all of your assisted living stay. |
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| A: Visitors may stop by at any time. Visitors and residents may come and go as they please (when medically appropriate). |
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| A: Yes. Payment of the admission fee will hold your room reservation. |
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| A: We do have a waiting list. If you would like to be on this list we ask for a deposit to ensure your spot. You or a family member will be notified when a room is available in the order in which deposits are received. |
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| A: Resident accommodations vary in size. They all have private baths. You can bring your own furnishings and personal items. We do, however, provide furnished accommodations if that is what a resident desires or for those who are respite stay residents. |
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| A: A. Yes, our rooms are cable ready and services can be provided with various packages for service from an outside vendor. |
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| A: Yes guests are welcome to dine with residents. We ask that our guests call 24 hours in advance to make a reservation. The charges for guest meals vary depending on the meal. |
| B: Residents and guests are also welcome to use our private dining room. Reservations are required. |
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| A: Activities are held both within and outside our community. We have planned exercise programs to suit the needs of our residents. We offer a variety of activities to appeal to many different tastes and interests. |
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| A: Yes, many of our residents have wheelchairs, walkers and electric carts. |
| B: We do not supply medical equipment; this must be purchased separately. |
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| A: Yes we have salon services for both men and women. |
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| A: All utilities, except for telephone and cable services are included in the monthly fees. |
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| A: Smoking is permitted in outside-designated smoking areas. |
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| A: Discover the beauty of The Village at Gordon House. For more information or to arrange a personal tour, please call (540) 832-2286. Staff is available for tours between 8:30 a.m. and 5:00 p.m., Monday through Friday. After-hours tours are available by appointment. If you have a group that would like to tour the facilities, please call in advance to make arrangements. |
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| A: The Village at Gordon House has a very low staff turnover rate which enhances the consistency of quality care. Our Administrator has 24 years and our Director of Resident Care has 24 years of service with The Village at Gordon House. One of our Certified Nursing Assistants has been with The Village at Gordon House for 21 years of service. |
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| "Your assurances and accommodations made all the difference in the quality of my friend’s life. Thankfully there are people like the staff at The Village at Gordon House in the business of providing quality long term care." |
| --Friend of Resident |
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